Adding Staff & Onboarding
Your go-to lesson for managing your staff/users of your Sway system
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Adding new staff to the Enterprise or Child Orgs on the Enterprise Dashboard can only be done by an Enterprise System Admin.
Here is a breakdown of User Access Types:
- Enterprise System Admin - Access to Enterprise Dashboard and Enterprise tools
- Can see all Child Orgs that fall under Enterprise including Groups and Profiles
- Child Org System Admin - Has full access to specific Child Org.
- Can create custom protocols
- Add and Edit Groups
- Access to all profiles
- Can add other System Admin and Users
- Child Org User - given certain access by System Admin of Child Org
- Can see any profiles that fall under Child Org groups that were added to Access level.
- Can create codes and view results of those specific groups.
If a staff member of a Child Org from your Enterprise is having issues with seeing their full Sway Organization, this may be because they are currently added as a User and not a System Admin.Adding staff can also be done in each of the Child Orgs by the System Admin of those Child Orgs. To see step-by-step instructions for this feature, go to our Help Center article: How to Add User/System Admin.
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