Billing & Profile Allocation

Learn how to view your profile usage and invoices

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Course Lessons

Enterprise Introduction

Enterprise Introduction

1:46
Adding Staff & Onboarding

Adding Staff & Onboarding

3:50
Billing & Profile Allocation

Billing & Profile Allocation

1:36
Enterprise Tools & Features

Enterprise Tools & Features

3:14
Customer Support

Customer Support

1:08

Lesson Notes

A couple reminders on definitions:

  1. Profiles - this is an athlete or patient tested under a Child Org.
  2. Tests - Any baseline or post-injury test completed by a Profile.

When viewing usage of your Child Orgs and Profiles, it’s important to remember that once a profile is tested 1x within the subscription period, they will have unlimited testing for the remainder of that period. To view usage of your Enterprise, follow these instructions from our Help Center. You need to be either the billing contact of the Enterprise or the Primary Admin to see this breakdown. To have a deeper understanding of usage within your Child Orgs, you are able to Export Profiles into a .csv file and can do one specific for our Events feature by Exporting Events.

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Next Course

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Enterprise Tools & Features
Check out our current unique features for an enterprise system and keep tabs on this one, as we continue to make more improvements!